waterdropletWater and Trash

The Utility Billing Department is open Monday – Friday from 8:00 a.m. – 4:30 p.m.

  • Pay Your Bill
  • Water & Sewer
  • Trash Service
  • Recycling

Pay Your Bill

Pay Your Bill          Save Water!  Learn more about water conservation

EFFECTIVE NOVEMBER 1, 2013: THERE WILL BE A 3% SERVICE FEE ADDED TO ALL PAYMENTS MADE BY CREDIT CARDS.

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 There are four (4) ways you can pay your water and trash bill.


Pay Your Utility Bill Online: A page will open in a new window for you to login to your account.  If you're new to Online Payments you'll need to setup an account. 

 
By Bank Draft:  Customers are encouraged to pay by automatic bank draft(ABD). With ABD, the customer's chosen bank account is electronically debited one day before payment is due each month. Customers still receive a bill for information purposes two weeks before the draft date. There is no additional charge to enroll in the Town's ABD program, and you may cancel at any time by notifying the Town in writing.
 
 

 
Postal Mail:
Customers should use the Town remittance stub and envelope when paying by mail. Remittance envelopes are provided with the monthly bill and are pre-printed with the address for the Town of Fairview. If the remittance stub is not used and no reference information is provided on the check, there may be a delay in posting the payment to the proper account.
 
 
 

 
Drop Off/In Person:
Of course, customers are welcome to stop by Town Hall and pay at the billing office. You may also use our drop box at any time.  It is located on the south side of Town Hall curbside beside the handicap parking spots.
 

 

Water & Sewer

Water and Sewer Service: NEW RATES EFFECTIVE NOVEMBER 1, 2013

Residential Sewer Rates: 
First 1,000 gallons $14.63
Each 1,000 thereafter up to 12,000 gallons $ 2.44

Residential sewer averaging is based on the average number of gallons of water used per month during the three months from the previous December 15 to March 15, or other appropriate billing period that most closely coincides with the previous three months. Customers who do not have a three-month average upon which to base an estimated sanitary sewer usage shall be assessed on the actual number of gallons of water metered monthly.

Note: Residential users without Town water services: $42.11 per month

icon Bank Draft Authorization Form

icon Disconnection Request Form

icon Water and Sewer Application

Water & Sewer Deposit Fees
Water Only(house with septic system) $150.00
Water and Sewer Service $200.00
Service Processing Fee  $25.00
Note: Deposits will be returned after 1 year if the customer has an on-time payment record 
Water Usage Fees
First 2,000 Gallons $14.08
2,001 - 10,000 Gallons $3.07 per 1,000 Gallons
10,001 - 20,000 Gallons $3.59 per 1,000 Gallons
20,001 - 30,000 Gallons $3.90 per 1,000 Gallons
30,001 - 40,000 Gallons $4.88 per 1,000 Gallons
40,001 Gallons and up $7.70 per 1,000 Gallons
Stormwater Fees
Flat Rate Fee                $5.75 per month

 

 

 

Trash Service

Trash ServiceBlueBin

Revised Trash, Recycle and Bulk/Brush Schedule effective October 1, 2014

icon 2014 Trash, Recycle and Bulk/Brush Schedule

Trash Pick-up Fees

Residential trash collection service is provided by Allied Waste, Inc. throughout the town. Beginning July 1, 2014, cost for once per week trash collection, using a 95-gallon rolling container, is $10.66 monthly, plus sales tax. Additional carts may be used for an additional $6.28 per month per cart. Handicapped residents may request front-door pickup. Trash collection is billed on residents' water bills.  Recycle bins will be picked up on the same day at a rate of $3.95 monthly. 

Franchise Waste Collection Service

In 2006, the town changed to a franchise waste collection service for residential garbage collection.  This means that only one garbage company, Allied Waste, now has all the business for the town’s residences (commercial collection was not affected).   
Most municipalities use franchised services in order to get a lower overall cost, reduce the number of vehicles traveling on town-owned streets, and better fix the responsibility for problems like road damage and spilled garbage.

Collection Times and Cart Usage

Collection will be once per week, on Tuesday in Heritage Ranch and on Wednesday in the rest of the town.  Recycling will be the same days.  A once per month bulk and brush collection is offered the first Tuesday, Wednesday, OR Thursday of each month (see map attached below for the specific day in your neighborhood).  

Garbage collection will be in a 95-gallon rolling container provided by the hauler.  Recycling will be in a 47-gallon cart in Heritage Ranch; in a 65-gallon cart elsewhere

There is not a cost for the carts unless they are ruined by customer neglect or is taken when a customer moves out of Fairview.

Extra garbage carts are available for an additional $6.28(plus sales tax) per month each, or an extra $9.41 (plus tax) for carry-out service from the house.  A second recycling cart can be requested for free.  

Collection is at the street, and nothing outside the carts will be picked up except during the once per month brushy and bulk waste collection. 

Handicapped Persons Requests

Certified handicapped persons can request front door pick-up for no additional charge.       Able-bodied residents who do not want to roll the cart(s) to the curb can pay an extra $20.55 (plus sales tax) per month to have it collected at their houses.Billing will be through the town’s monthly utility bill. Residents can request additional bulk and brush pickup more often than once per month, but will be assessed an additional charge.Residents may use other haulers if they choose, but they will still be assessed the monthly charge. All residential properties are covered by the franchise, regardless of whether or not water service is provided by the town, and will be billed accordingly.Failure to pay any portion of the town’s utility bill may result in late fees and/or termination of service.      

Questions, Complaints and Concerns

Additional questions, as well as service requests, complaints and concerns, should be directed to the Utility Billing Department at 972-886-4242 or 972-562-0522.

HOUSEHOLD HAZARDOUS WASTE
 
Neither Fairview nor Allied Waste does, or by law may, collect household hazardous waste.  However, for a fee, residents may take such waste to the Home Chemical Collection Center located in Dallas at 11234 Plano Road, about one mile north of IH 635. The facility is the first building past the railroad tracks on the east side of the street (see Mapsco 28-A). The building is white with bright turquoise trim.
 
The Home Chemical Collection Center accepts only household waste such as paint, pesticides and yard chemicals, pool chemicals, motor oil and other automotive fluids, cleaners, glues and other hobby products, fluorescent light tubes, batteries, etc.  Items not accepted include business waste, common trash and recyclables, radioactive materials, explosives, ammunition, or bio-medical waste. For information on how to dispose of unacceptable materials, call (214) 553-1765.  The collection center’s website is www.dallascounty.org/department/plandev/hhw_intro.htm .

 

 Quick Notes

BlueBin Service Provider: Allied Waste Inc.

BlueBin Pickup Times: Once Per Week, Heritage Ranch on Tuesday, Rest of Town on Wednesday

BlueBin

Bulk Pickup: Once Per Month

icon Bulk Calendar and Map


BlueBin Questions: Call the Utility Billing Dept at 972-886-4242

BlueBin Hazardous Waste:

 

 

 

Recycling

Recycling Service

Recycle

Be a Friend to the Earth - Recycle!

There is no need to presort recyclables. Do not place items in plastic bags unless it is shredded paper, which should only be placed in a CLEAR plastic bag. Please always close the cart lid.

Materials collected in a municipal recycling program include:

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 Plastic Plastic

Number 1, 2, 3, 4, 5 & 7 plastics can be recycled in your recycle bin. Milk jugs, liter bottles, shampoo bottles, etc.
No butter tubs or containers with openings as large as the container.
No plastic bottles that have contained oil or petroleum by-products.
Please remove all caps.

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Glass  Glass

All colors of glass bottles can be recycled. Bottles only. No plate glass, ceramic or mirrors. Please rinse containers and discard lids.

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Metal  Metal

All metal food and beverage cans can be recycled. It’s not necessary to remove the label, but please remove the lids, all food waste and rinse.
No aluminum foil.

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Newspaper, Catalogs, and Magazines Paper

Newspapers, catalogs and magazines can all be recycled in your recycle bin.  Do not bundle newspaper or place in bags

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Junk Mail, Cardboard, and Mixed Household Paper  JunkMail

Place all junk mail, envelopes, cereal boxes, cardboard, chipboard and any other household paper product inside your bin.
No tissues, wet paper or paper contaminated with food products are accepted.
All cardboard must be broken down to a size that will fit inside your recycle bin. Larger boxes can be placed under your recycle bin. Only flattened boxes will be accepted

After Hours Water Emergency:
  972-562-0522 dial 4
Utility billing Dept
  972-886-4242
  utilitybilling@fairviewtexas.org