waterdropletWater and Trash

The Utility Billing Department is open Monday – Friday from 8:00 a.m. – 4:30 p.m.

  • Pay Your Bill
  • Water & Sewer
  • Trash Service
  • Recycling

Pay Your Bill

Pay Your Bill          Save Water!  Learn more about water conservation

REMINDER: THERE IS A 3% SERVICE FEE ADDED TO ALL PAYMENTS MADE BY CREDIT CARD.

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 There are four (4) ways you can pay your water and trash bill.


Pay Your Utility Bill Online: A page will open in a new window for you to login to your account.  If you're new to Online Payments you'll need to setup an account. 

 
By Bank Draft:  Customers are encouraged to pay by automatic bank draft(ABD). With ABD, the customer's chosen bank account is electronically debited one day before payment is due each month. Customers still receive a bill for information purposes two weeks before the draft date. There is no additional charge to enroll in the Town's ABD program, and you may cancel at any time by notifying the Town in writing.
 

 
Postal Mail:
Customers should use the Town remittance stub and envelope when paying by mail. Remittance envelopes are provided with the monthly bill and are pre-printed with the address for the Town of Fairview. If the remittance stub is not used and no reference information is provided on the check, there may be a delay in posting the payment to the proper account.
 
 

 
Drop Off/In Person:
Of course, customers are welcome to stop by Town Hall and pay at the billing office. You may also use our drop box at any time.  It is located on the south side of Town Hall curbside beside the handicap parking spots.
 

 

Water & Sewer

Water and Sewer Service: NEW RATES EFFECTIVE NOVEMBER 1, 2014

Residential sewer averaging is based on the average number of gallons of water used per month during the three months from the previous December 15 to March 15, or other appropriate billing period that most closesly coincides with the previous three winter months. Customers who do not have a three-month winter average upon which to base an estimated sanitary usage shall be assessed on the actual number of gallons of water metered monthly.

Water & Sewer Deposit Fees:

 

Water only (house with septic system)

$150.00

Water and Sewer service

$200.00

Service processing fee

$25.00

 

NOTE: Deposits will be returned after 1 year if the customer has an on-time payment record

 
 

Residential Sewer Rates:

 

First 1,000 gallons

$16.82

1,001-12,000 gallons

$2.81 per 1,000 gallons

 

 

NOTE: Service addresses without town water services = $48.43

 
 

Residential Water Usage Rates:

First 2,000 gallons

$16.19

2,001 – 10,000 gallons

$3.53 per 1,000 gallons

10,001 – 20,000 gallons

$4.13 per 1,000 gallons

20,001 – 30,000 gallons

$4.49 per 1,000 gallons

Over 30,000 gallons

$5.61 per 1,000 gallons


 

Stormwater Fee:

 

Flat Rate Fee

$5.75 per month


icon Bank Draft Authorization Form

icon Disconnection Request Form

icon Water and Sewer Application

Trash Service

Trash Service

Revised Bulk, Trash and Recycle Schedules

icon 2014 Bulk, Trash and Recycle Schedule

icon 2015 Bulk, Trash and Recycle Schedule

 

Bulk/Brush Collection

Bulk/brush items must be placed outside by 7 a.m. on your designated Monday and no earlier than 5 p.m. the Friday before. Republic Services will pick up bulk items betweeen Monday and Friday of your designated week. To confirm your designated Monday, please view the appropriate Bulk, Trash and Recycle Schedule located at the top of this page.

Trash Pick-up Fees

Residential trash collection service is provided by Republic Services. throughout the town. The cost for once per week trash collection, using a 95-gallon rolling container, is $10.66 monthly, plus sales tax. Additional carts may be used for an additional $6.28 per month per cart. Handicapped residents may request front-door pickup. Trash collection is billed on residents' water bills. Recycle bins will be picked up on the same day at a rate of $3.95 monthly. 

Trash/Recycling Collection and Cart Usage

Trash and recycling collection is once per week, on Tuesday in Heritage Ranch and on Wednesday in the rest of the town. 

Garbage collection is in a 95-gallon rolling container provided by the hauler. Recycling is in a 47-gallon cart in Heritage Ranch and in a 65-gallon cart everywhere else.

There is no cost for the carts unless they are ruined by customer neglect or are taken when a customer moves out of Fairview.

Extra garbage carts are available for an additional $6.28(plus sales tax) per month each, or an extra $9.41 (plus tax) for carry-out service from the house. A second recycling cart can be requested for free.

Collection is at the street, and nothing outside the carts will be picked up except during the once per month brush and bulk waste collection. 

Handicapped Persons Requests

Certified handicapped persons can request front door pick-up for no additional charge. Able-bodied residents who do not want to roll the cart(s) to the curb can pay an extra $20.55 (plus sales tax) per month to have it collected at their houses. Billing is through the town’s monthly utility bill. Residents can request additional bulk and brush pickup more often than once per month, but will be assessed an additional charge. Residents may use other haulers if they choose, but they will still be assessed the monthly charge. All residential properties are covered by the franchise, regardless of whether or not water service is provided by the town, and will be billed accordingly. Failure to pay any portion of the town’s utility bill may result in late fees and/or termination of service.      

Questions, Complaints and Concerns

Additional questions, service requests and concerns, should be directed to the Utility Billing Department at 972-886-4242 or 972-562-0522.

 

HOUSEHOLD HAZARDOUS WASTE
 
By law, neither Fairview nor Allied Waste collect household hazardous waste. However, for a fee, residents may take hazardous waste to the Home Chemical Collection Center located in Dallas at 11234 Plano Road, about one mile north of IH 635. The facility is the first building past the railroad tracks on the east side of the street (see Mapsco 28-A). The building is white with bright turquoise trim.
 
The Home Chemical Collection Center accepts only household waste such as paint, pesticides, yard chemicals, pool chemicals, motor oil and other automotive fluids, cleaners, glues and other hobby products, fluorescent light tubes and batteries. Items not accepted include business waste, common trash and recyclables, radioactive materials, explosives, ammunition, or bio-medical waste. For information on how to dispose of unacceptable materials, call (214) 553-1765. The collection center’s website is www.dallascounty.org/department/plandev/hhw_intro.htm .

 Quick Notes

BlueBin Service Provider: Republic Services

BlueBin

Trash/Recycle Pickup:

Once Per Week

  • Heritage Ranch on Tuesday
  • Rest of Town on Wednesday

Bulk/Brush Pickup:

Once Per Month

  • Must be placed outside by 7 a.m. on your designated Monday

BlueBin Questions: Call the Utility Billing Dept at 972-886-4242

BlueBin Hazardous Waste:

 

 

 

Recycling

Recycling Service

Recycle

Be a Friend to the Earth - Recycle!

There is no need to presort recyclables. Do not place items in plastic bags unless it is shredded paper, which should only be placed in a CLEAR plastic bag. Please always close the cart lid.

Materials collected in a municipal recycling program include:

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 Plastic Plastic

Number 1, 2, 3, 4, 5 & 7 plastics can be recycled in your recycle bin. Milk jugs, liter bottles, shampoo bottles, etc.
No butter tubs or containers with openings as large as the container.
No plastic bottles that have contained oil or petroleum by-products.
Please remove all caps.

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Glass  Glass

All colors of glass bottles can be recycled. Bottles only. No plate glass, ceramic or mirrors. Please rinse containers and discard lids.

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Metal  Metal

All metal food and beverage cans can be recycled. It’s not necessary to remove the label, but please remove the lids, all food waste and rinse.
No aluminum foil.

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Newspaper, Catalogs, and Magazines Paper

Newspapers, catalogs and magazines can all be recycled in your recycle bin.  Do not bundle newspaper or place in bags

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Junk Mail, Cardboard, and Mixed Household Paper  JunkMail

Place all junk mail, envelopes, cereal boxes, cardboard, chipboard and any other household paper product inside your bin.
No tissues, wet paper or paper contaminated with food products are accepted.
All cardboard must be broken down to a size that will fit inside your recycle bin. Larger boxes can be placed under your recycle bin. Only flattened boxes will be accepted

After Hours Water Emergency:
  972-562-0522 dial 4
Utility billing Dept
  972-886-4242
  utilitybilling@fairviewtexas.org